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ContactMe, SurveyMe and CaseMe for hotels

Hotels

Explore the product demos · Fictional customer data

Choose your industryHotels, serviced apartments and hospitality groups

The product suite

Your industry. One connected customer journey.

Explore how the three products support enquiries, feedback and follow-up in your business.

ContactMeHotels
Hotels, serviced apartments and hospitality groups

Give every stay enquiry a clear next step.

Answer WhatsApp enquiries in Arabic and English, qualify, book, hand over to a person and save the conversation. Available to order.

  • Arabic and English on WhatsApp
  • Qualification, bookings and human handover
  • Conversation saved · Available to order

Illustrative industry preview · Fictional data

SurveyMeHotels
Hotels, serviced apartments and hospitality groups

Understand the experience behind every stay.

A one-tap WhatsApp survey link, an AI voice call for non-responders, and same-day results.

  • One-tap WhatsApp survey link
  • AI voice follow-up for non-responders
  • Same-day results · CSI, NPS and comments

Illustrative industry preview · Fictional data

CaseMeHotels
Hotels, serviced apartments and hospitality groups

Help guest concerns reach the right team.

A low score or callback becomes a case with an owner, working-hours deadline, alerts, resolution and recovery rating.

  • Low score or callback → case
  • Owner, working-hours deadline and alerts
  • Resolution and customer recovery rating

Illustrative industry preview · Fictional data

Simple pricing. Set up and run for you.

Prices are per location, in USD. We set everything up, run it with you, and send you a monthly report.

Any one product

Choose ContactMe, SurveyMe or CaseMe.

US$99 / location / month

60-day pilot

  • Choose ContactMe, SurveyMe or CaseMe.
  • 60-day pilot
  • Voice billed per completed call.
Book a free 20-minute CX check

Voice billed per completed call.

Any one agent US$99 · Any two US$199 · All three US$299 per location/month.

Hotels

From a stay enquiry to a guest who feels heard.

Explore how the three products support enquiries, feedback and follow-up in your business.

01 / Capture the request

ContactMe Hotels

Capture dates, party size, accommodation preferences and budget through WhatsApp. Give reservations a qualified request and organise follow-up around availability.

Explore ContactMe ↗
02 / Understand the experience

SurveyMe Hotels

Ask guests about arrival, room experience, cleanliness and staff support. Compare feedback across properties and highlight the moments that shape recommendations.

Explore SurveyMe ↗
03 / Follow through on the concern

CaseMe Hotels

Record room concerns, missed requests and service complaints. Assign responsibility, track updates and keep the guest’s original concern connected to the case.

Explore CaseMe ↗

Journeys, permissions and team responsibilities are agreed during onboarding.

WhatsApp AI conversation

Illustrative conversation · Live integrations in development

Product screenshotIllustrative data · Interactive demo available below

Actual product interface · Fictional customer dataView product details ↗