Lead-meWin the customer.
A parent asks about a place at 9:30 pm. Capture the age band, start date and preferred branch, then arrange a tour.
An unanswered parent enquiry can be a missed enrolment.
For nursery groups, academies and training centres: from the first question to a confident parent or learner.
Nurseries & Education — the customer loop in practice
ILLUSTRATIVE EXAMPLE · NOT A CVM CLIENT
A fictional nursery with three branches and 95 children at each.
Lead-me
Survey-meHear the customer.
Listen after the tour and during the term to understand confidence, communication and the settling-in experience.
Case-meKeep the customer.
A settling-in concern goes to the branch manager with a follow-up time and an agreed action.
What management sees.
A report that leads to action.
See tour-to-enrolment progress, parent feedback and recurring concerns by branch. Contact parents, not children; collect only what is necessary.
A plan that fits the operation.
Essential for a single academy; Pro or group pricing for nurseries and multi-site education.
See the full price listSee the journey for yourself.
Your rollout, agreed before you commit.
The public workspaces are available now with fictional data. Live WhatsApp, voice, external calendars and CRM/DMS connections require a supported integration, channel approval and an agreed setup. We confirm the working scope and usage limits in writing before taking payment; the demo is not proof that a live channel is connected.