Capture the context
Keep the source and customer needs together so the next colleague can continue the conversation without starting again.
The CX Suite by CVMBack to FitnessLeadMe
Fitness · LeadMe
Help trial enquiries become attended studio visits
An evening message becomes a qualified trial request with an assigned contact and attendance follow-up.
$179 / month per location
Explore the industry use cases ↓LeadMeProduct preview
✓ Understand the enquiry✓ Arrange the next visit✓ Follow up the outcome
How LeadMe works in Fitness
Illustrative operating examples, not client results or a promised return.
A use case in practice
A person enquires through WhatsApp after seeing a Pilates or HIIT campaign. Capture the class interest, preferred studio and a suitable trial time. The team confirms availability and the agreed booking, then follows up a missed visit. After attendance, record whether the person joined, needs another conversation or decided not to proceed.
Other uses within the industry
Across several studios, keep trial requests tied to their campaign and location. Staff can see which enquiries need a callback and which trials have a confirmed place. Capacity, membership terms and any suitability advice stay with the studio's approved systems and qualified team.
Workflow and responsibilities
Agree the next step
Assign a responsible colleague, agree the follow-up and confirm availability before committing to an appointment. Connected calendars and messaging are configured for the agreed rollout.
Record the outcome
Record attendance and the eventual decision. Separate enquiries, requests and confirmed outcomes so management can see where opportunities stop progressing.
What the team records and management sees
Information to capture
Class interest; studio; trial preference; source; booking status; attendance; membership outcome
Responsible team
Studio membership advisor or front-desk team
Measures to review
Trial requests, confirmed bookings, attendance, missed-visit follow-up and trial-to-membership outcomes
Start with your own baseline and compare like-for-like periods after rollout. Use confirmed activity and outcomes to assess performance; illustrative examples are not guaranteed results.
An example conversation for this industry
Illustrative conversation with fictional details; wording and connections are agreed before rollout.
The shared product workspace below uses fictional automotive demo data; the industry-specific examples are explained above.
Inside LeadMe · 8 workspace tabs
Explore every tab.
See what you can do.
Select a tab for a closer look at its purpose, the work it supports and the actual interface. Click any screenshot to enlarge it.
Actual product screens · Illustrative Demo data. Available views depend on the user’s role.
Set up the workflow for your operation
Start with one agreed journey, its responsible team, data sources, permissions and follow-up targets. Calendar, CRM and operational-system connections, and WhatsApp or voice channels, are scoped before live use. The public demo is for exploration with fictional data.
Pro for a single studio; group pricing from three locations.
Better together.
LeadMe
SurveyMe
CaseMeThe Pro suite is $299/month per location, compared with $377 for the three individual products — about 21% less.
LeadMe: $179 per location/month as a single product with applicable Pro features.